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Home » iSmart marks a decade of digital impact in Ghana and beyond

iSmart marks a decade of digital impact in Ghana and beyond

johnmahamaBy johnmahamaJuly 1, 2025 Infrastructure & Development No Comments5 Mins Read
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iSmart International Ghana Limited is marking its 10th anniversary with a series of staff-focused activities and a brand celebration designed to highlight its contributions to Ghana’s telecom, digital, and fintech industries.

The anniversary celebrations, which span from June through August, will climax with a gala and awards night in the final week of August.

Founded in 2015 in Accra, iSmart has spent the past decade building a strong reputation as a trusted technology partner for businesses across the telecom and financial sectors.

The ISO and PCI-DSS certified company has stayed true to its mission to “simplify operations and enhance connectivity,” growing its nationwide client base to over 10,000 customers and institutions.

iSmart’s services, which include SMS broadcasting, USSD tools, payment solutions, and custom application development, have played a key role in transforming communication and financial transactions for companies and communities across the country.

The company offers a range of user-friendly services that help businesses engage customers and process payments without technical barriers.

These include instant SMS broadcasting for promotions and alerts, robust USSD connectivity for mobile-based interactions without internet access, and secure digital payment platforms that integrate mobile money, bank transfers, and QR-code transactions.

iSmart also provides full-stack development of customised mobile and web applications to support startups and scaling enterprises.

Through its Customer Engagement Solutions (CESI), iSmart empowers telecoms, enterprises, and SMEs to manage over 4.5 million subscribers across Africa. Tools such as Digitalk, CPaaS, and Grow support real-time customer interaction, multichannel communication, and targeted marketing campaigns.

These platforms provide a scalable foundation for deepening customer relationships and driving business outcomes.

Over the last decade, iSmart has grown from a local startup into a nationally trusted digital partner, supporting clients across sectors including banking, telecommunications, government, NGOs, and SMEs.

Its services now extend across rural and underserved regions of Ghana, enabling millions of Ghanaians to access key information and digital services using any mobile phone.

In doing so, iSmart has contributed significantly to financial inclusion and service efficiency nationwide.

The company’s impact is not limited to communication tools. It has pioneered various digital innovations, including e-gaming lottery platforms, international airtime top-ups, and VoIP services.

These additions reflect a consistent drive to make digital services more accessible and practical for African users.

With its tenth anniversary, iSmart is not only celebrating a decade of accomplishments but also reaffirming its ambition to scale across Africa.

The company has declared its intent to be a key player in the continent’s ongoing digital transformation, exporting its expertise and solutions beyond Ghana’s borders.

As it marks this milestone, iSmart is celebrating its people, clients, and innovation journey — and laying the groundwork for an even more expansive and impactful future in African telecom and fintech.

10th Anniversary Celebration

The celebration of iSmart’s 10th anniversary focused on people and purpose. As such, during the celebration, iSmart is honouring the dedication of its employees, thanking its partners and appreciating its loyal customers.

The CEO of the company, Robert Oduro, emphasised that everyone who contributed – from software developers to client managers – helped build the brand’s success, adding that public events and communications about the celebration will therefore highlight this “shared journey” and reinforce the iSmart identity.

He said the anniversary is also a brand-strengthening moment, explaining that by showcasing its decade of achievements, iSmart reminds the market of its experience and reliability.

“In short, the anniversary isn’t just a look back at past work; it’s a launchpad for the future. The tone is inspirational and forward-looking, combining pride in what iSmart has done with confidence in what it will do next,” he said.

iSmart has ambitious plans for the future. Per its corporate vision, iSmart aims “to be Africa’s trusted leader in VAS, Enterprise, and Fintech solutions”. This means the company will continue rolling out new digital tools that help businesses connect and grow.

Again, iSmart plans to deepen access by working to bring its services to even more people. Its goal is to ensure that no segment of society is left behind in the digital economy. The company also intends to strengthen ties with banks, telecoms and governments to push industry-wide innovation.

According to the CEO, iSmart remains “dedicated to leveraging technology to make Africa a better place for businesses,”  and that underpins everything ahead.

With ten years of experience and learning, Robert Oduro said iSmart is poised to accelerate its impact. As the leadership affirms, the firm is driven by passion to keep “transforming communication and fintech solutions”, convinced that in the next ten years the best is yet to come.

DISCLAIMER: The Views, Comments, Opinions, Contributions and Statements made by Readers and Contributors on this platform do not necessarily represent the views or policy of Multimedia Group Limited.

DISCLAIMER: The Views, Comments, Opinions, Contributions and Statements made by Readers and Contributors on this platform do not necessarily represent the views or policy of Multimedia Group Limited.



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